Politique de confidentialité
Mind Labs Toys
Last Updated: February 2026
Introduction
Mind Labs Toys (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mindlabstoys.ca and make purchases from our store.
By using our website, you consent to the data practices described in this policy.
Information We Collect
Personal Information
When you visit our website or place an order, we may collect the following personal information:
• Contact Information: Name, email address, phone number
• Shipping Information: Delivery address, postal code
• Billing Information: Billing address, payment details (processed securely through third-party payment processors)
• Account Information: Username, password (if you create an account)
• Order Information: Products purchased, order history, transaction details
Automatically Collected Information
When you browse our website, we automatically collect certain information, including:
• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information
How We Use Your Information
We use the information we collect for the following purposes:
• Order Processing: To process, fulfill, and ship your orders
• Customer Service: To respond to inquiries, requests, and provide support
• Communication: To send order confirmations, shipping updates, and important notices
• Marketing: To send promotional emails and newsletters (with your consent)
• Website Improvement: To analyze site usage and improve our products and services
• Fraud Prevention: To detect and prevent fraudulent transactions
• Legal Compliance: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers
We work with third-party service providers to operate our business, including:
• Shipping Partners: Your name and shipping address are shared with our suppliers and shipping carriers to fulfill and deliver your orders
• Payment Processors: Payment information is securely processed by third-party payment gateways (such as Stripe, PayPal, or similar services)
• Email Marketing Services: If you subscribe to our newsletter, your email may be stored with our email service provider
• Analytics Providers: We use analytics tools to understand website traffic and user behavior
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for accounting and legal purposes for a minimum of seven (7) years.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
Types of Cookies We Use
• Essential Cookies: Required for the website to function properly (shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Managing Cookies
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw your consent to the processing of your personal information
• Deletion: Request deletion of your personal information, subject to legal obligations
To exercise any of these rights, please contact us using the information provided below.
Marketing Communications
If you have opted in to receive marketing communications, you may unsubscribe at any time by:
• Clicking the “unsubscribe” link in any promotional email
• Contacting us directly at the email address below
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Transfers
As we work with international suppliers to fulfill orders, your personal information (specifically shipping details) may be transferred to and processed in countries outside of Canada. By placing an order, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contacter-nous
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mind Labs Toys
Courriel : infos@mindlabstoys.ca
Website: mindlabstoys.ca
This Privacy Policy was last updated in February 2026.